خدمة الزبائن

لإضافة سؤال شائع جديد، اتبع الخطوات التالية: 1. انقر على زر "إدارة الأسئلة الشائعة 2. من لوحة التحكم بموقعك، يمكنك إضافة جميع أسئلتك وإجاباتك وتعديلها وإدارتها

نعم. لإضافة وسائط، اتبع الخطوات التالية: 1. أدخل إعدادات التطبيق 2. انقر على زر "إدارة الأسئلة الشائعة

يمكنك تعديل العنوان من علامة التبويب "الإعدادات" في التطبيق. إذا كنت لا تريد عرض العنوان، فما عليك سوى تعطيل العنوان ضمن "المعلومات المراد عرضها".

When your order is dispatched we will send you a dispatch email to confirm that it's on its way to you. This email will include a link for you to track your parcel - click the link to be directed to our website. If your order has been sent to you using a trackable service, you can follow its journey to you. All deliveries will need to be signed for between 9.00am. and 6.00pm. If you miss the delivery, a card will be left and they will attempt to deliver the next working day. It is therefore advisable to track your parcel with the postal service of your country as soon as it has cleared customs. Express parcels can be tracked on the DHL website throughout the delivery process and they will provide daily updates and a proof of delivery. If your parcel has not arrived within the estimated delivery time then please contact our Customer Service team at support@bootsdubai.shop.

Yes, we offer international shipping. Please note that shipping fees and delivery times may vary depending on your location.

We offer exchanges for items in unused, resalable condition within a specified timeframe. However, please note that we do not accept returns for refunds.

Currently, we operate as an online store. You can conveniently shop for football boots and accessories from our website.

Unfortunately, once an order has been placed and processed, it cannot be canceled. Please review your order carefully before finalizing the purchase.

You can reach our customer support team by emailing us at support@bootsdubai.shop. We are here to assist you with any questions or concerns you may have.